Every enquiry answered.Nothing goes cold.
EnquiryDesk pulls the enquiries your agency already receives — from portals, email and your website — into one place, works out who is serious, and chases them until they book a viewing. Anything arriving by WhatsApp or phone can be added to the same queue.
No card required. Set up in an afternoon. Cancel any time.
3-bed house, Elm Road
The enquiry you miss is a valuation you never win
Enquiries arrive on the portal, then by email, then someone leaves a voicemail, then a WhatsApp at 8pm. Whoever answers first usually wins the instruction — and on a busy Friday, the ones nobody got back to are gone for good.
One inbox, every channel
Portal leads, email and website forms land in a single list your whole team can see — and WhatsApp or phone enquiries can be added to it. No more shared inbox, no more “I thought you had it”.
Know who is serious
Every enquiry is scored on what the buyer has actually told you — budget, timing, how specific they are. Your negotiators call the real buyers first instead of working down the list at random.
Follow-up that never forgets
Each enquiry is chased on a schedule until it books or opts out. Nobody has to remember. You can see exactly who was contacted, when, and what happened next.
From enquiry to booked viewing
Three steps, and the first one happens without anybody lifting a finger.
The enquiry arrives
From Portal, email or web form, EnquiryDesk captures it automatically and puts it in the queue with the property it relates to. Forward or paste a WhatsApp chat in and it lands in the same queue, filed as WhatsApp.
It is qualified and answered
Scored for intent, categorised, and sent an immediate acknowledgement with viewing slots — so the applicant hears back in minutes, not days.
You get a booked viewing
Your negotiator sees who to call first, with the full history on screen. Anything untouched is chased automatically until it books.
Built for agencies with 3–20 staff
Small enough that everyone wears three hats, big enough that enquiries genuinely go missing. One branch or several — each agency gets its own account, and your staff each get their own login.